The E-Reporting form is for use in situations in which no suspect information is present. (Examples: Your car was parked unattended and an unknown driver/vehicle hit your car and didnt leave a note or a vehicle hit your car and then fled without stopping to exchange information or before you could get a license plate.)
If you are aware of the individual or have a license plate of the suspect’s vehicle that caused damage to your vehicle, please contact 9-1-1 if this occured in the last 10 minutes. If more than 10 minutes have passed since the damage occured and you know the individual or you have a license plate of the suspect’s vehicle that caused damage to you vehicle, please call 978-538-6301. If you have sustained any type of injury, please contact 9-1-1 and do not use E-Reporting.
Citizens Online Police Reporting System Main Page